At the Office

CUSTOMER

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PROVOSO CUSTOMER

PROVOSO Customer provides an enterprise view of true customer performance and a forward looking forecast. Using data science and machine learning, it reveals time critical insights to operating your business.

PROVOSO Customer
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Global Customer Organization
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Customer Forensics
Customer Performance and Profit Optimize
Customer Performance & Profit Optimizer
Customer Contracts Manager.png
Contracts Manager
Customer Sales and Opportunity Insights.
Customer Sales & Opportunity Insights
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GlobalView
USE ADVANCED TECHNOLOGY TO MANAGE CUSTOMER ORGANIZATIONS

PROVOSO Global Customer Organization

  • Provides visibility into enterprise-wide customer data

  • Utilizes AI and machine learning to automate cleansing data such as organization, naming, activity, consumption and product mix

  • Provides a transaction set to consolidate all customer and prospect accounts under a single master account

  • Provides import tools and process support for teams across your company​

 
PROVOSO Customer Performance & Profit Optimizer
A 360 VIEW OF CUSTOMERS

PROVOSO Customer Performance & Profit Optimizer

  • Consolidates customer records by:​

    • Reviewing all customer systems of record

    • Provides a 360 reporting on customers across the enterprise ​

  • Sales, Marketing and lines of business can use the tool to improve customer profit and service performance

 
COMPREHENSIVE CUSTOMER FORENSICS

PROVOSO Customer Forensics

  • Provides a view for internal users to see customer  performance across the enterprise​

  • Delivers real-time critical information about your customer, such as:​

    • Customer performance metrics​

      • Financial metrics​

      • Delivery and operations excellence metrics​

      • Customer satisfaction ratings and issues​

      • Quality and compliance metrics​

  • The tool can also launch a workflow to conduct analysis with all stakeholders ​​​

  • Different functions will have different criteria for a scorecard: 

    • Profitability​

    • Revenue growth

    • Force rankings ​

    • Sustainability  ​

    • Legal - supplier audit, social compliance and contract status ​

  • Forensics are created based on the user’s role ​

SALES & MARKETING INSIGHTS

PROVOSO Customer Sales & Opportunity Insights

  • Unified data for customers, sales pipeline, market research​ and more

  • Advanced technologies apply learning to help your teams target opportunities

  • Generate visualizations by customer and prospects​

Companies can now be confident that their customer information is consolidated and any potential issues are presented and managed accordingly.

 
 
ALL YOUR CONTRACT DATA IN ONE PLACE - DIGITIZED

PROVOSO Contracts Manager

  • Uses data science learning to digitize and ingest customer agreements across the company

  • Organizes customer agreement data in accordance with your managed customer naming and contract structure frameworks

  • Provides critical visibility into their overall standing with the company  ​

  • Enables dramatic improvement in managing customer profitability and service performance

  • Improve supplier and operating risk by staying informed of critical terms and milestones

PROVOSO Contracts Manager
HARNESS THE POWER OF COMBINING EXTERNAL DATA WITH YOUR DATA - USING ADVANCED TECHNOLOGIES

PROVOSO GlobalView

  • PROVOSO GlobalView harvests data from valuable sources outside your company

  • Includes suppliers, competitive and market research, quality, test, labs, regulatory, partners, subscriptions, credit, etc.

  • Unifies data and leverages PROVOSO Advanced Technologies

  • Provides powerful decision visibility and insights 

 
 

The PROVOSO SUITE

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